Images are a common culprit of space bloat in email. Users typically tend to not need an attachment from an email after a certain amount of time, but still need to keep the email itself for their records. Removing attachments are an easy way to reduce the amount of space used in your account. With eMail Manager, administrators can easily remove attachment in bulk with the Clean Up Attachments feature. Read the rest of this entry »
Here is a quick list of features and preference settings that allow Super Administrators to customize how eMail Manager looks and functions. Read the rest of this entry »
The eMail Manager HTML Editor includes an Add Image tool so users can insert an image into their email, which is different from simply including an attachment. Images are not uploaded, but are referred to by placing the URL of a hosted image (images stored at other virtual locations) into the HTML of the email. Here is how to do it: Read the rest of this entry »
Ever receive an email with an incorrect From address or want to change the From address (e.g. when Sales Leads are forwarded from another account) without disrupting the email conversation? Incorrect From addresses often lead to undeliverable replies which can be frustrating. With eMail Manager, the fix is quick and easy.
1. Open the email
2. Look for the From: email address that appears as a link
3. Click on the “2 people” icon
4. Enter the New From email address
5. Click update
Now each time you reply to this email, the correct client address will appear.
A question we have frequently been asked is whether eMail Manager handles separate email domains and branding. The answer is “yes.” Because eMail Manager reads directly from POP and IMAP accounts, it has the flexibility to read from multiple accounts, regardless of the domain name. Once the system reads from the email account, the email can be sent to a specific folder where users can view it and respond.
In addition to multiple email domains, eMail Manager can also handle organizing alias email addresses by directing them to a custom folder.
